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Customer Helpdesk

You can find the answers to common questions below. For immediate help or to leave us a message please use the Live Chat button below. Our Live Chat service is available daily between 1pm and 9pm.


>> My account or logging into my account
>> I cannot log into my account.
>> How do I cancel my account?
>> How do I edit my account details?
ANSWER:

You can edit your details from within your account. However, you will not be able to edit your name, date of birth or username.

To change your details, click on the 'Account' link in the bottom right of the game. Select 'My Details' from the menu. A window containing all your details will appear. Click on a field to edit its contents. Then click on the 'Save details' button. Your details have now been edited.

Your username, name or date of birth cannot be edited, this is due to security reasons. When it is absolutely necessary to edit these details (for instance if your username does not conform to our general terms and conditions), you can request this by filling in the form below:

Warning! Each username must be unique and non offensive.

Your current username:
Your email address:
Your question / comment:
 

>> I have another question about my account.
>> Bonus codes and bonuses
>> Payments
>> Casinogames
>> Responsible Gaming
>> Other topics
>> Contact the Helpdesk
 
Yesterday
19
May

10:00
to
12:00
10 Oclock 100
Start the day with 10 O'clock bingo and get a chance to win €100!
Read more

15:00
to
16:00
Bingo Break 100
Have a Bingo Break and get a chance to win 4x €25 every day!
Read more

19:00
to
20:00
Flower Power Spins Hour
Win free spins in this special room!
Read more

20:00
to
22:00
Spring Surprise Event
Where will our surprise jackpots be?
Read more
Today
20
May

10:00
to
12:00
10 Oclock 500
Start the day with 10 O'clock bingo and get a chance to win €500!
Read more

15:00
to
16:00
Bingo Break 100
Have a Bingo Break and get a chance to win 4x €25 every day!
Read more

19:00
to
20:00
Flower Power Spins Hour
Win free spins in this special room!
Read more

20:00
to
22:00
Spring Surprise Event
Where will our surprise jackpots be?
Read more
Tomorrow
21
May

10:00
to
12:00
10 Oclock 300
Start the day with 10 O'clock bingo and get a chance to win €300!
Read more

15:00
to
16:00
Bingo Break 100
Have a Bingo Break and get a chance to win 4x €25 every day!
Read more

19:00
to
20:00
Flower Power Spins Hour
Win free spins in this special room!
Read more

20:00
to
22:00
Spring Surprise Event
Where will our surprise jackpots be?
Read more
Wednesday
22
May

10:00
to
12:00
10 Oclock 400
Start the day with 10 O'clock bingo and get a chance to win €400!
Read more

15:00
to
16:00
Bingo Break 100
Have a Bingo Break and get a chance to win 4x €25 every day!
Read more

19:00
to
20:00
Flower Power Spins Hour
Win free spins in this special room!
Read more

20:00
to
22:00
Spring Surprise Event
Where will our surprise jackpots be?
Read more
Thursday
23
May

10:00
to
12:00
10 Oclock 250
Start the day with 10 O'clock bingo and get a chance to win €250!
Read more

15:00
to
16:00
Bingo Break 100
Have a Bingo Break and get a chance to win 4x €25 every day!
Read more

19:00
to
20:00
Flower Power Spins Hour
Win free spins in this special room!
Read more

20:00
to
22:00
Spring Surprise Event
Where will our surprise jackpots be?
Read more
Friday
24
May

10:00
to
12:00
10 Oclock 1000
Start the day with 10 O'clock bingo and get a chance to win €1000!
Read more

15:00
to
16:00
Bingo Break 100
Have a Bingo Break and get a chance to win 4x €25 every day!
Read more

19:00
to
20:00
Flower Power Spins Hour
Win free spins in this special room!
Read more

19:00
to
23:00
Reunion Party
16 jackpots in 1 hours!
Read more

20:00
to
22:00
Spring Surprise Event
Where will our surprise jackpots be?
Read more
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