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Customer Helpdesk

You can find the answers to common questions below. For immediate help or to leave us a message please use the Live Chat button below. Our Live Chat service is available daily between 1pm and 9pm.


>> My account or logging into my account
>> I cannot log into my account.
>> How do I cancel my account?
>> How do I edit my account details?
ANSWER:

You can edit your details from within your account. However, you will not be able to edit your name, date of birth or username.

To change your details, click on the 'Account' link in the bottom right of the game. Select 'My Details' from the menu. A window containing all your details will appear. Click on a field to edit its contents. Then click on the 'Save details' button. Your details have now been edited.

Your username, name or date of birth cannot be edited, this is due to security reasons. When it is absolutely necessary to edit these details (for instance if your username does not conform to our general terms and conditions), you can request this by filling in the form below:

Warning! Each username must be unique and non offensive.

Your current username:
Your email address:
Your question / comment:
 

>> I have another question about my account.
>> Bonus codes and bonuses
>> Payments
>> Casinogames
>> Responsible Gaming
>> Other topics
>> Contact the Helpdesk
 
Yesterday
17
July

00:00
to
23:59
Village People Cash Drop
Go for a share of €2000!
Read more

10:00
to
12:00
Coffee Break
Grab a coffee and relax with jackpot prizes!
Read more

13:00
to
14:00
Mix & Match 100
Who will take our awesome cash jackpots?
Read more

15:00
to
16:00
Mix & Match 150
Who will take our awesome cash jackpots?
Read more

19:00
to
20:00
Mix & Match 250
Who will take our awesome cash jackpots?
Read more

20:00
to
22:00
Jumping Jackpot 500
Win € 500,- cash! in the Jumping Jackpot 500
Read more
Today
18
July

00:00
to
23:59
Village People Cash Drop
Go for a share of €2000!
Read more

10:00
to
12:00
Coffee Break
Grab a coffee and relax with jackpot prizes!
Read more

13:00
to
14:00
Mix & Match 75
Who will take our awesome cash jackpots?
Read more

15:00
to
16:00
Mix & Match 100
Who will take our awesome cash jackpots?
Read more

19:00
to
20:00
Mix & Match 200
Who will take our awesome cash jackpots?
Read more

20:00
to
22:00
Laser Jackpot 200
Guaranteed jackpot of € 200,- cash
Read more
Tomorrow
19
July

00:00
to
23:59
Village People Cash Drop
Go for a share of €2000!
Read more

10:00
to
12:00
Coffee Break
Grab a coffee and relax with jackpot prizes!
Read more

13:00
to
14:00
Mix & Match 100
Who will take our awesome cash jackpots?
Read more

15:00
to
16:00
Mix & Match 150
Who will take our awesome cash jackpots?
Read more

19:00
to
20:00
Mix & Match 500
Who will take our awesome cash jackpots?
Read more

20:00
to
22:00
Jumping Jackpot 1000
Who will take this prize of € 1.000, - cash?
Read more
Saturday
20
July

00:00
to
23:59
Village People Cash Drop
Go for a share of €2000!
Read more

10:00
to
12:00
Coffee Break
Grab a coffee and relax with jackpot prizes!
Read more

13:00
to
14:00
Mix & Match 75
Who will take our awesome cash jackpots?
Read more

15:00
to
16:00
Mix & Match 100
Who will take our awesome cash jackpots?
Read more

19:00
to
20:00
Mix & Match 150
Who will take our awesome cash jackpots?
Read more

20:00
to
22:00
Laser Jackpot 500
Win € 500,- with the Laser 500 Jackpot
Read more
Sunday
21
July

00:00
to
23:59
Village People Cash Drop
Go for a share of €2000!
Read more

10:00
to
12:00
Coffee Break
Grab a coffee and relax with jackpot prizes!
Read more

13:00
to
14:00
Mix & Match 75
Who will take our awesome cash jackpots?
Read more

15:00
to
16:00
Mix & Match 100
Who will take our awesome cash jackpots?
Read more

19:00
to
20:00
Mix & Match 150
Who will take our awesome cash jackpots?
Read more

20:00
to
22:00
Jumping Jackpot 100
Win every Sunday € 100, - cash
Read more
Monday
22
July

00:00
to
23:59
Village People Cash Drop
Go for a share of €2000!
Read more

10:00
to
12:00
Coffee Break
Grab a coffee and relax with jackpot prizes!
Read more

13:00
to
14:00
Mix & Match 100
Who will take our awesome cash jackpots?
Read more

15:00
to
16:00
Mix & Match 150
Who will take our awesome cash jackpots?
Read more

19:00
to
20:00
Mix & Match 250
Who will take our awesome cash jackpots?
Read more

20:00
to
22:00
Jumping Jackpot 200
We will start the week with € 200, - guaranteed!
Read more
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